Design and facilitation of a one-day workshop for ESL Federal Credit Union’s innovation team, headquartered in Rochester, NY. Using the process of design thinking to spark inspiration and overcome the status quo—a work process not designed for inclusive collaboration across departments and seniority. The tailored workshop allowed the team to generate new ideas for financial services that can be taken into ESL’s product pipeline. 

Collaborators: Chloe Chang, Carly O'Callaghan, Rachael Carson
Studio: Openbox

Design and facilitation of a one-day workshop for ESL Federal Credit Union’s innovation team, headquartered in Rochester, NY. Using the process of design thinking to spark inspiration and overcome the status quo—a work process not designed for inclusive collaboration across departments and seniority. The tailored workshop allowed the team to generate new ideas for financial services that can be taken into ESL’s product pipeline. 

Collaborators: Chloe Chang, Carly O'Callaghan, Rachael Carson
Studio: Openbox